Returns & Exchanges
At Vegan Basics, we want you to love your cruelty-free wardrobe, which is why we offer a 30-day return window for all unworn and unwashed items. If your vegan fashion pieces aren't a perfect fit, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original eco-friendly packaging, ensuring all tags are attached and the products are in their original condition.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing